(1) Why do we collect your information?

To complete product and service functions, investigate and analyze problems to continuously improve service quality; at the same time, efficiently identify scenarios and provide you with personalized services to help you manage your life and work efficiently, and bring you a better user experience, we may collect certain information and basic usage data from your device to provide necessary services.

(2) Which information do we collect?

2.1 Device and application information: Operating system version number, application information (including application installation list), device identifier (such as IMEI, ICCID, EMMCID/UFSID), MAC address, mobile operator, system settings, and language used.

2.2 Log information: Login logs, network requests, access times, visit IP, application operations (download, installation, update), and error/crash reports.

2.3 Location information: For location-based services (e.g., navigation, weather), your geographic data (e.g., GPS information, latitude, longitude) may be required.

2.4 Cookies and tracking information: Cookies store user preferences and access data. They are limited to relevant settings and are periodically cleared.

2.5 Local information process: Face recognition and fingerprint data are processed locally for security purposes. Similarly, audio, video, and file data are stored locally for device management.

(3) How will we use your personal information?

3.1 Register and activate the services you need.

3.2 Judge the device’s condition for compatibility, updates, and upgrades.

3.3 Diagnose and repair issues with devices and applications.

3.4 Provide data synchronization services.

3.5 Deliver location-based services (you can disable these in settings).

3.6 Improve and optimize your usage experience.

(4) Security and measures of information and data

We have implemented industry-standard security measures to protect your personal information:

a) Security checks, encryption tools, and reasonable measures.

b) Encryption technology for secure transmission and storage of data.

c) Access control to limit authorized visitors and ensure proper permission management.

(5) Disclaimer

While we strive to protect your personal data, please understand:

- We cannot control all third-party activities regarding your data.

- No system is entirely immune to breaches.

When using third-party applications, their privacy policies apply. This Privacy Policy covers only information collected by ETEL Premium and its services. We are not responsible for data collected by third parties.